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Posted January 29, 2019
UPS plans to begin using Latch smart access devices in Atlanta and nine other cities later this year, expanding the technology that allows drivers to enter apartment buildings to make deliveries.
Sandy Springs-based UPS started using the Latch devices in New York City and San Francisco last year.
The devices can grant UPS drivers access to multi-unit buildings, but not to individual units. UPS said the technology makes it more convenient for residents to get deliveries when they aren’t home -- and crucially, it also allows UPS to complete more deliveries on a first attempt to cut costs.
“Smart access devices enable our drivers to enter buildings without keys and leave packages safely in lobbies or building package rooms,” said UPS vice president of global product innovation Jerome Roberts in a written statement. “For UPS, this innovation adds efficiency,” he added.
The company is expanding the use of Latch devices in mid-2019 to Atlanta, Chicago, Los Angeles, Houston, Dallas, Washington, D.C., Philadelphia, Boston, Miami and Seattle.