CIBC Innovation Banking has entered into a $10-million debt-financing round with customer analytics company Stratifyd, which will use the funds to help facilitate future growth.
Stratifyd’s AI-powered platform ingests, analyzes and visualizes omni-channel customer feedback, making real-time insights. The platform looks at star ratings, surveys, marketplace reviews, call center transcripts, social media content, and many other forms of data.
“CIBC Innovation Banking is excited to work with the Stratifyd team,” said Amy Olah, Executive Director, CIBC Innovation Banking. “Stratifyd has built an innovative and powerful AI platform and is well poised for continued growth.”
“We’re thrilled about this investment as it will help us achieve our goals by giving us the ability to hire top talent to help expand our solution’s capabilities and attract new clients,” said Derek Wang, CEO, Stratifyd. “Debt financing is especially humbling because it shows that an investor not only believes in Stratifyd and our vision for growth, but also sees the value of our platform.”