Cary, NC — November 8, 2018 — Samanage, the service success company, today announced a $30 million investment from Morgan Stanley Expansion Capital, the growth-focused private investment platform within Morgan Stanley Investment Management. Samanage seeks to accelerate their exceptional year-over-year growth and expand their global market share in the IT Service Management (ITSM) industry.
This new funding comes after several years of sustained growth for Samanage. Samanage was built to address the need for a modern IT and employee service management platform that people love to use. Today, Samanage serves over 2 million users worldwide and helps them to rapidly and consistently deliver a superior service experience across departments, including IT, HR, finance, facilities, marketing, and any other team. These solutions have the ability to transform how employees get their work done, while ultimately improving how external customers are served.
“By providing the most innovative employee service management solution in the market, we are able to focus on redefining the service experiences of our customer’s employees. Samanage gives organizations the ability to dramatically improve employee engagement and productivity,” said Doron Gordon, Founder and CEO. “Service Success translates to employee success, and ultimately, business success — and that’s what Samanage is all about. We are excited to partner with Morgan Stanley Expansion Capital to accelerate our vision.”