Shots rang out one Friday morning last month in the lobby of a downtown Memphis hotel, shattering the predawn stillness.
A man, wearing a black shirt, black pants and camouflage backpack, entered the Hilton Garden Inn and fired shots at the security guard after a dispute over whether he had a room there. He fled on foot.
The midnight shift officers staffing the Memphis Police Department’s Real Time Crime Center – the hub of an extensive citywide surveillance camera network – jumped into action. As the department’s “eyes in the sky,” they were quickly able to direct officers on the suspect’s escape route.